Download the IRIS ParentMail App

As a parent or carer of an SSA student, you must download the IRIS ParentMail app in order to view all our school communications.

The ParentMail app allows us to store all your important school communications in once place. It’s the best way to ensure you never miss any important messages from school and means you can receive information in the palm of your hand, as soon as it’s sent!

At SSA we send regular digital school communications including letters, emails and permission forms – the ParentMail app makes managing all these things much simpler!

Step-by-step Registration Guide

  1. When your child joins SSA, you will be sent a registration link to sign up to ParentMail via text and/or email.

2. Click on the link you have been sent via the text message or select ‘Register’/’Manage my Connection’ within the email.

2a. If you have never had a ParentMail account, click ‘I don’t have a ParentMail PMX account’

*2b. If you already have a ParentMail account with another school, click ‘I already have a ParentMail PMX account’

*Simply enter your child’s date of birth. You will be now be able to login with your existing login username and password and can look forward to also receiving school communications straight to your account for your newly registered child.

3. Enter your child’s date of birth and create your password – this must be 8 characters long with at least one number.

4. Next… Download the FREE ParentMail App. The app is available to download via the Apple Store and Google Play Store.

FAQ’s

Why is my registration link asking me to connect to a different school?

Registration links are sent in order. If you have been invited to connect to a different school/organisation previously, you will need to complete that registration first. You will then be able to click on the link again to see the invite to your new school. Please contact the school if you have any concerns.

Why has my registration link expired?

You are receiving this message because you have already registered. Please go to pmx.parentmail.co.uk, or download our free ParentMail App (available via the App Store and Google Play store) and login with the email address and password that you created when registering.

Where can I see my children?

SSA will have connected your account to both or all of your children when they set up your ParentMail account, so all you need to do is register and you will be connected to all your children at the same school. The account will be empty until the school send messages out and this will be when you see the child the message relates to.

Where can I get help?

You can click on ‘Help’ within the ParentMail app or ParentMail website and it will open the Help Site which is split into different topics for you to navigate through.

View ParentMail Help.

What if I don’t want to register?

If you do not register, you will still receive emails to your email account. However at SSA, we use ParentMail forms to obtain consent for school trips and photographic permission etc. –  you will be unable to view or complete these forms without having an account or the ParentMail app.

We highly recommend you register to ensure all your school communications are delivered into one account and download the ParentMail to help you to easily keep track of all your school needs.

Is ParentMail GDPR compliant?

Under GDPR regulations, schools have legal basis to provide education and communicate information about children’s education to their parents and therefore no additional consent is required to use ParentMail for this purpose. However, if you do have concerns about your data being used, please refer to ParentMail’s data protection overview to read more on what data we take and how this is used. View the Data Protection Policy.

How do I delete my account?

You can unsubscribe or delete your account at any time with ParentMail. To delete your account, login to ParentMail and go to Settings, Delete Account. Confirm with your password. You will be able to cancel this request within 7 days, after which it will be permanently deleted.