Support Your Child with Online Learning

Supporting Your Child with Online Learning

Working from home is difficult.  To support you we have put together some top tips regarding supporting your child with their online learning.

  1. Start the day the right way

Make sure your child is up and has had their breakfast ready to join their Registration session at 08:40 with their Tutor.  Decide on a wake up time and set an alarm the night before.  This is a great first step in establishing a routine.


  1. Create a ‘normal’ school day

Throughout the time where learning is being completed online, our teachers are teaching in line with their timetable and your child should follow their timetable too.  Get a copy of your child’s timetable and stick it to the fridge.


  1. Make a positive learning environment

We understand that with everybody working from home, it can be difficult to find space alone.  Make a positive learning environment for your child with a quiet work area that is theirs to work in away from distractions.


  1. Schedule times to check their work

Make sure you check on your child throughout the day, ask to see the work they have produced and what they have learnt in their lesson.  Check in multiple times during the day and make sure they are working on Microsoft Teams and not using other websites or their mobile phone.  Your child will have up to 5 assignments due each day.


  1. Taking breaks and exercising

Allocate short breaks away from the screen in between lessons.  Make sure your child is not reaching for their phone or using the computer in their breaks.  Breaks are a great time to complete some exercise by completing the Stratford Challenges, or joining in a PE lesson with Joe Wicks!


Some frequently asked questions regarding supporting your child

  • Q: What should I do if my child is experiencing issues with logging onto Microsoft Teams?

A: Email; Stratford@stratfordschoolacademy and inform us of the issue.


  • Q: What should I do if I do not have broadband access at home or an appropriate device which can access Microsoft Teams?

A: Contact your child’s Head of House via Stratford@stratfordschoolacademy


  • Q: What should I do if my child is finding some of the work too challenging or they are not sure what they need to do in a particular subject?

A: Contact your child’s teacher via email and explain the issue. Teacher’s email include the first initial and surname of their teacher.

For example, Mr A.Smith would be


  • Q: What should I do if my child cannot meet one of the deadlines?

A: Ask your child to email their teacher and inform them of this.


  • Q: How will I know when my child has got a ‘live’ lesson?

A: Their classroom teacher will let them know via the ‘post’ feature on Microsoft Teams.


  • Q: What should my child do in a ‘Live’ lesson?

A: Please refer to the acceptable use agreement for more details of this.


  • Q: What should I do if my child has missed a live lesson or is not able to make this because they share devices with others in the family?

A: They should catch up with the recorded live lesson which will be available on Microsoft Teams after the lesson has taken place.


  • Q: How long are ‘live’ lessons?

A: They will vary between different subjects. They may range from 15 minutes up to an hour.


  • Q: How does my child submit work?

A: They should submit assignments by completing and uploading the word document provided by their teacher or by taking a picture of their work. Teachers will give students instructions of how work should be submitted for each subject.


  • Q: How will my child receive feedback from their teacher?

A: Feedback may be individual feedback following an assignment that has been submitted, whole-class feedback, for example reviewing work at the beginning of the lesson, or marked quizzes on Microsoft Forms.


  • Q: Where do I go if I want to learn more about Microsoft Teams?

A: Click the Online Learning button on our homepage.